This Privacy Policy outlines how GridOps Canada ("we", "our", or "us") collects, uses, discloses, and protects your personal information when you use our website and services related to the digital operation of energy networks. We are committed to safeguarding your privacy and ensuring the integrity of your data.
We collect information you provide directly, such as name, email, company, and contact details when you contact us, subscribe to updates, or access operational reports. We also automatically collect technical data like IP address, browser type, and usage patterns through cookies and similar technologies.
Your information is used to provide, operate, and improve our services; communicate with you about network operations and updates; ensure the security and stability of our platform; and comply with legal obligations. We do not sell your personal data.
We may share information with trusted service providers who assist in our operations, under strict confidentiality agreements. Disclosure may also occur if required by law or to protect the rights, property, or safety of GridOps Canada, our users, or the public.
We implement robust technical and organizational measures, including encryption, access controls, and regular security assessments, to protect your personal information from unauthorized access, alteration, or destruction, in line with our operational security standards.
You have the right to access, correct, or delete your personal data. You can opt-out of marketing communications at any time. To exercise these rights or for any privacy inquiries, please contact us at [email protected].
We may update this policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised effective date. We encourage you to review this policy regularly.